Please read these Terms & Conditions carefully before using our website or placing an order. By accessing our site or purchasing from us, you agree to be bound by these terms.
If you do not agree with these Terms & Conditions, you may not use our website or services.
1. Who We Are
This website is operated by Lancs Green Witch, a UK-based business located at:
Business Name: Lancs Green Witch
Address: 24 Milking Stile Lane, Lancaster, LA1 5QB, United Kingdom
Email: [email protected]
2. Products and Descriptions
All products are described as accurately as possible. We aim to ensure all details, descriptions, and prices on our website are correct. However, we reserve the right to correct any errors, inaccuracies, or omissions at any time.
Please note that due to the natural and handmade nature of many of our items, slight variations may occur.
3. Orders
When you place an order, you will receive an order confirmation by email. This confirmation does not constitute acceptance of your order. We reserve the right to cancel or refuse any order for reasons including stock availability, payment issues, or suspicion of fraud.
Once your order is dispatched, a contract between you and Lancs Green Witch is formed.
4. Prices and Payment
All prices are in GBP (£) unless stated otherwise. Prices do not include delivery charges, which are added at checkout.
We accept payment via secure third-party payment processors. We do not store or have access to your full payment card details.
5. Shipping and Delivery
We ship worldwide from the United Kingdom. Delivery times and costs vary depending on your location and shipping method selected.
Delivery dates are estimates and not guaranteed. We are not responsible for delays due to customs, postal issues, or events beyond our control.
International customers are responsible for any customs duties, taxes, or import charges.
6. Returns and Refunds
If you are not satisfied with your purchase, you may return it within 14 days of receipt, in accordance with your rights under the Consumer Contracts Regulations (UK).
To be eligible for a return:
- Items must be unused, in original condition and packaging.
- Personalised or perishable items (e.g., herbal blends, teas) are non-returnable unless faulty.
To request a return, please email us at [email protected]. Refunds are processed once returned goods are received and inspected. Original shipping costs are non-refundable.
7. Cancellations
You may cancel your order before it is dispatched. Once dispatched, you will need to follow the returns process above.
8. Intellectual Property
All content on this website (text, graphics, images, product descriptions, logos) is the property of Lancs Green Witch and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or use any content without written permission.
9. Limitation of Liability
To the fullest extent permitted by law, Lancs Green Witch is not liable for:
- Any indirect, incidental, or consequential damages
- Loss of profits, data, or business
- Any health issues arising from misuse of our products
Our liability in any matter arising out of or in connection with the sale of products is limited to the purchase price of the product.
Always consult a healthcare provider before using herbal or wellness products, especially if pregnant, nursing, or on medication.
10. Governing Law
These Terms & Conditions and any dispute or claim arising from them are governed by the laws of England and Wales. You agree that the courts of England and Wales will have exclusive jurisdiction.
11. Changes to These Terms
We reserve the right to update or amend these Terms & Conditions at any time. Any changes will be posted on this page with immediate effect.
12. Contact Us
For questions about these Terms & Conditions, please contact:
Email: [email protected]
Address: 24 Milking Stile Lane, Lancaster, LA1 5QB, United Kingdom